Strategy Library
4 battle-tested strategies for running a home service business. From the field, not a textbook.
Poach Talent from Your Vendors
When visiting vendors, dealers, or customers, identify talented people in supporting roles. Hire the best performers from other companies. This sources leaders faster than traditional recruiting.
Hire Your First Helper Earlier Than You Think
To initiate the process of removing yourself from the business, prioritize hiring and training a helper to take over the hands-on, in-person fulfillment of services. This approach not only immediately increases the team's daily work capacity but also systematically builds a capable workforce, allowing the owner to transition to higher-leverage roles like sales or back-office management.
Hire a Video Editor Before a Salesperson
Hiring a video editor freed founder to capture more angles and not worry about post-production. This enabled more frequent, higher-quality content. The editor pays for themselves through better ads and more jobs.
Pay Your Crew to Win, Not Just Show Up
Million-dollar businesses move beyond flat hourly wages, especially for leadership and operational roles, by implementing a hybrid compensation model that combines flat pay with performance incentives. This strategy motivates employees to take greater ownership, improve efficiency, and enhance service quality, directly impacting the business's profitability and growth.
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